Terms of service

Terms of Service

Welcome to monathelabel.nl — the official online store for Mona the Label.
When we say "we," "us," or "our," we’re referring to Mona the Label. By visiting our website
and/or purchasing something from us, you agree to the terms and conditions below, along with
any additional policies linked throughout the site.
Please read everything carefully. If you don’t agree with the terms, we kindly ask that you don’t
use our site or services.
1. Who Can Use This Site
By placing an order, you confirm you’re of legal age in your country — or that you have
permission from a parent or guardian. You agree not to use our site or products for anything
illegal or unauthorized. Violating any laws (including copyright laws) while using our service
may result in immediate termination of access.
2. General Terms
We reserve the right to refuse service to anyone, at any time, for any reason.
Your content (excluding payment details) might pass through various networks — which may
require formatting adjustments. Don’t worry, your credit card details are always encrypted.
Please don’t copy, reuse, or resell any part of our service or site content without written
permission from us.
3. Product Info & Pricing
We do our best to keep all product info, pricing, and availability accurate — but occasionally,
there might be a typo or outdated detail.
Prices may change without notice. We also reserve the right to discontinue any item or adjust
quantities available at any time.
4. Shipping, Taxes & Customs
Prices listed on our website exclude VAT, customs duties, and any additional charges. If your
order is shipped internationally, you’re responsible for covering any extra fees once the item
arrives in your country.
If you’re unsure, we recommend checking with your local customs office before ordering.
5. Orders & Payments
We may limit or cancel orders if we suspect bulk buying, reselling, or suspicious activity.
Please make sure your account info — including your shipping address and payment details —
is accurate and up to date so we can process your order smoothly.

6. Returns

Our full return and exchange policy is available [here]. If you're not happy with your order, we’ll
do our best to make things right — within reason.

7. Third-Party Tools & Links
Sometimes we link to third-party websites or use external tools. We're not responsible for their
content or services, so use them at your own discretion and always check their terms.
8. Feedback & Submissions
If you send us ideas, suggestions, or feedback (even if we didn’t ask for it), you agree we can
use it freely, without obligation to credit or compensate you.
We may remove comments that are offensive, misleading, or violate someone’s rights — but
we’re not required to monitor every submission.
9. Prohibited Uses
You're not allowed to: break any laws; infringe on rights; harass or discriminate; upload harmful
code; pretend to be someone else; or spam. We reserve the right to terminate access if you
break any of the above rules.
10. Liability
We do our best to provide a reliable and secure service, but we can’t promise everything will
always be error-free or uninterrupted.
Mona the Label isn’t liable for any damages that result from using the website or purchasing
our products — unless required by law.
11. Indemnity
If your actions lead to a legal claim against us, you agree to cover any costs, damages, or legal
fees we incur as a result.
12. Severability
If any part of these Terms is found to be invalid or unenforceable, the rest will still apply.
13. Termination
Either of us can end this agreement at any time. If we believe you’ve violated the Terms, we
may restrict or block access to our services.
14. Full Agreement
These Terms — along with any policies posted on our site — make up the entire agreement
between you and Mona the Label, replacing any previous discussions or communications.
15. Governing Law

These Terms are governed by Dutch law. Any disputes will be handled under the jurisdiction of
the Netherlands.
16. Updates
We may update these Terms of Service from time to time. Any changes will be posted here. By
continuing to use the site, you accept the latest version.
17. Contact
Got questions? You can reach us at: info@monathelabel.nl