Privacy policy
Privacy Policy
INTRODUCTION
Mona the Label is committed to respecting and protecting your privacy. Our goal is to be oper and clear about what information we collect, how we use it, and how we keep it secure This Privacy Policy (together with our Terms of Service, any documents mentioned within i and our Cookie Policy) explains how we may collect, use, store, and process your person: data.
ABOUT MONA THE LABEL
This Privacy Policy applies to the website https://www.monathelabel.nl and any sub-domains operated by Mona the Label. Mona the Label is a company registered in the Netherlands and acts as the data controller for the personal information collected through this website.
OUR PRINCIPLES
Our approach to privacy is built on principles of lawful, fair, and transparent data processing. We collect what's necessary, keep it secure, and allow you to exercise your rights easily!
WHAT PERSONAL DATA WE COLLECT
e may collect: contact details, account information, order details, technical data, and marketing preferences. We do not collect sensitive personal data like health or religious beliefs.
WHEN AND WHY WE COLLECT DATA
A. When You Create an Account - To manage your account, access order history, and improve shopping experience.
B. When You Make a Purchase - To process and deliver orders, manage returns, and detect fraud.
C. When You Subscribe to Our Newsletter - To send offers, updates, and personalized marketing.
When You Contact Us - To reply to support queries or verify ident
When You Visit Our Website - To analyze behavior via cookies and improve your experience.
Cookies
Cookies help our site function, remember your settings, and analyse how the site is used. You can manage or disable cookies at any time through your browser settings. For details on the types of cookies we use, please see our Cookie Policy.
SHARING YOUR DATA
We never sell your data. We only share it with trusted service providers who help us operate the site, fulfill orders, or manage communication. All partners are GDPR-compliant.
TRANSFERS OUTSIDE THE EEA
When we work with providers outside the EEA, we use safeguards like EU-approved Standard Contractual Clauses to protect your data.
HOW LONG WE KEEP YOUR DATA
We retain order info for 7 years (for tax law), marketing data until unsubscribed, and support queries for up to 2 years.
YOUR RIGHTS UNDER GDPR
You have the right to access, correct, delete, restrict, transfer, or object to the use of your data You can also withdraw consent at any time.
To exercise your rights, contact info@monathelabel.nl. We'll respond within 30 days.
HOW WE PROTECT YOUR DATA
We use SSL encryption, secure servers, and limited access. We train staff and ensure all systems are protected. Please keep your password safe and notify us of any suspicious activity.
LINKS TO OTHER WEBSITES
Our site may include links to external websites or platforms. Please review their privacy policies before sharing your data there.
CHANGES TO THIS POLICY
We may update this policy occasionally. All changes will be posted here, and major changes will be communicated via email or site banners.
CONTACT US
For any privacy-related questions, reach out to: Mona the Label, info@monathelabel.nl
